Questions, answered.

A private place for everything a household runs on: the home, the money, the documents and the people. You choose what goes in. Vaile files and links every record, tracks what is due, what is expiring and what has changed, and answers what you ask.

When something needs doing, you can hand it over rather than do it yourself.

Households with enough going on that keeping track of it has quietly become a job. Usually a home, a mortgage, super, insurance, a couple of investments, and often a parent whose affairs are starting to need attention.

What Vaile read off a page is stated plainly. What it worked out by joining records together is put to you as a question, so you always know which is which.

You are never left guessing whether something came out of your own paperwork or out of Vaile connecting two things.

No. Vaile keeps your record, tells you what is due and what has changed, and puts you in front of a licensed professional when you want one. It does not recommend products and it does not tell you what to buy.

Both. The software does the watching and the filing. When something needs a human, there is one, and you decide each time whether to use them.

No. Your accounts, property, holdings and policies stay exactly where they are, with your bank, your broker and your insurer. Vaile is the system that helps you stay on top of them, not a place you move them to.

Nobody opens your vault without your say-so, and you see every time it happens. When you authorise a task, only the data that task needs leaves your record.

Your subscription, and the time you buy when you hand something over. That is the whole of what you pay us directly.

On jobs we book and manage, every trade on the panel pays us the same percentage, and it buys the co-ordination rather than the introduction. The job reaches them ready to price, with the address, what is installed and when you are free already in it. We book it, we chase it and we see it through. Less bidding blind and less back and forth, which is worth paying for.

The job costs what that trade would quote you direct, so the fee comes out of their margin and not your invoice, and goods are at cost. The rate is identical across the panel, so who we send you is never a question of who pays more.

Anything needing a licensed broker, adviser, accountant or lawyer gets one name, picked for standing and service. We take nothing for the introduction and nothing after it. No commissions, no referral fees, no rebates. If a provider offers one, it goes to you.

You export the whole record, documents, accounts, loans and all, in an open format that reads without Vaile. Not a folder of files. Your record, intact.

Nothing breaks. Your records are stored securely and you can reach them directly.

$60 per month for one household, or $600 per annum, with 60 mins of assistant time included every month. More time is $60 for 60 mins. Full detail on Plans & Pricing.

No. Core covers one adult household, however many of you there are in it.

Yes, and it is theirs rather than yours. A linked household is $195 per annum. They decide what you see and when, and they can take over the billing whenever they want it.

The subscription covers the software. When you want a person to deal with something, you buy your assistant’s time at $60 for 60 mins and spend it on whatever you hand over. Every task is quoted at a fixed price before you approve it, so the time is what you are buying, not what you are being billed for.

Forward an email, upload a file or take a photo. Bills, policies, deeds, warranties, anything. Vaile reads them, pulls out what matters and structures it into your record. You never fill in a form.

No, it is optional. If you do, it is read-only through open banking and you approve each account separately.

Early access opens soon. We are starting on the Sunshine Coast and across South East Queensland so we can be close to the first households, then widening from there. Join the waitlist wherever you are.